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Anaphylaxis & Asthma Products

ABN: 42 137 656 289
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"Anaphylaxis is a severe and sudden allergic reaction when a person is exposed to an allergen. The most common allergens are eggs, peanuts, tree nuts (e.g. cashews), cow's milk, fish and shellfish, wheat, soy, certain insect stings and medications."

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Returns and Refunds

At Activeaide™, we want you to have a great experience when you shop with us. Occasionally, you may find that you may wish to exchange/return items.
You can return your online purchases to us for a full refund if you notify us within 30 days of the delivery date. We will refund the purchase price of the item if you:
  • Notify us via email within the 30 days after receipt of purchased goods that you wish to apply for a refund. Activeaide™ will then issue you with an authorization number. Emails should be sent to .
  • Products should be returned in their original condition together with the issued receipt (packing slip).
  • The authorization number we email or send back to you should also be included with the returned package.
  • Please do not mark the product or original packaging.
  • Returns made to Activeaide™ will be refunded in the form of the original payment method.
  • PLEASE NOTE: Shipping charges are not refundable.
Please refer to the guarantee section of the website for information regarding the warranty of our products.